Terms of service and
Minutemailer (or the "Service") is a marketing service offered through the URL www.minutemailer.com (or the "Website") that allows you to create, send and manage email newsletters (each message is called an "Email") to individual recipients as well as posting content to social media. Minutemailer is owned and operated by Minutemailer AB, a Swedish, Stockholm based corporation. As a customer of the Service or a representative of an entity that's a customer of the Service, you're a "Member" according to this agreement (or "you").
In order to use Minutemailer, you must:
a. be at least eighteen (18) years old and able to enter into contracts;
b. complete the registration process;
c. agree to the Terms; and
d. provide true, complete, and up to date contact information.
By using Minutemailer, you represent and warrant that you meet all the requirements listed above, and that you won’t use Minutemailer in a way that violates any laws or regulations. Minutemailer may refuse service, close accounts of any users, and change eligibility requirements at any time.
The Term begins when you sign up for Minutemailer. Clicking the button and entering your username means that you’ve officially “signed” the Terms. If you sign up for Minutemailer on behalf of a company or other entity, you represent and warrant that you have the authority to accept these Terms on their behalf.
3. Closing Your Account
You or Minutemailer may terminate this Agreement at any time and for any reason by giving Notice to the other party. We may suspend our Service to you at any time, with or without cause. We won't refund or reimburse you if there's cause, like a violation of these Terms or our Acceptable Use Policy. Once terminated, we may permanently delete your account and all the data associated with it, including your Emails from our Website.
5. Account and Password
You're responsible for keeping your account name and password confidential. You're also responsible for any account that you have access to, whether or not you authorized the use. You'll immediately notify us of any unauthorized use of your accounts. We're not responsible for any losses due to stolen or hacked passwords. We don't have access to your current password, and for security reasons, we may only reset your password.
6. Credit Cards
As long as you're a Member or have an outstanding balance with us, you'll provide us with valid credit card information and authorize us to deduct the monthly or yearly charges against that credit card. You'll replace the information for any credit card that expires with information for a different valid credit card. Anyone using a credit card represents and warrants that he or she is authorized to use that credit card, and that any and all charges may be billed to that credit card and won't be rejected. If, for some reason, we're unable to process your credit card order, we'll try to contact you by email and suspend your account until your payment can be processed.
We’ll give you a refund for a prepaid month if we stop providing our Services to you for a reason that's not laid out in these Terms or our Acceptable Use Policy. You won’t be entitled to a refund from us under any other circumstances. We may offer a refund if a Member applies for one based on the requirements posted on the Website.
We may change our fees at any time by posting a new pricing structure to our Website and/or sending you a notification by email.
Rules and abuse
9. General Rules
You promise to follow these rules:
a. You won't send Spam! In short, spam is "unsolicited bulk Email."
b. You won't use purchased, rented, or third-party lists of email addresses.
c. You won't violate our Acceptable Use Policy, which is part of this Agreement.
d. If you violate any of these rules, then we may suspend or terminate your account.
10. Reporting Abuse
If you think anyone is violating any of these Terms, please notify us immediately. If you received spam you think came from a Minutemailer user, we want to hear about it. If you think anyone has posted material that violates any copyrights, then you may notify us.
11. Bandwidth Abuse/Throttling
You may only use our bandwidth for your Minutemailer emails. We provide image hosting only for your email campaigns, so you may not host images on our servers for anything other than your email campaigns (like a website).
12. Limitation of Liability
To the maximum extent permitted by law, you assume full responsibility for any loss that results from your use of the Website and the Services. We won’t be liable for any indirect, punitive, special, or consequential damages under any circumstances, even if they’re based on negligence or we’ve been advised of the possibility of those damages.
13. No Warranties
To the maximum extent permitted by law, we provide the material on the Website and the Service as is. That means we don’t provide warranties of any kind, either express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose.
14. Force Majeure
We won’t be held liable for any delays or failure in performance of any part of the Service, from any cause beyond our control. This includes, but is not limited to, changes to law or regulations, embargoes, fires, earthquakes, floods, strikes, power blackouts, unusually severe weather conditions, and acts of hackers or third-party internet service providers.
Acceptable use policy
15. Prohibited Content
Please don't use Minutemailer to send anything offensive, to promote anything illegal, or to harass anyone. You may not send:
- Pornography or other sexually explicit Emails.
- Emails offering to sell illegal goods or services.
16. Prohibited Actions
We work hard to keep our system clean, but we count on our customers to pitch in too. You may not:
- Send spam. In short, spam is "unsolicited bulk Email.".
- Put into your Email any material that wasn’t created by you, provided for you to use, or that would violate anyone's rights. That includes text, photos, graphics, and other content.
- Use any misleading or incorrect names, addresses, email addresses, subject lines, or other information on the Website or in any Emails created or sent using our Service.
- Share your password.
- Use any of the software on our Website, or downloaded from the Website, to create a competing product.
- Try to hide the unsubscribe link or in other ways try to prevent contacts to unsubscribe.
- Upload or send to purchased lists, rented lists, or third-party lists of any kind.
17. Information We Collect
a. Information You Provide to Us: When you register to use the Services, communicate with our customer service team, or send us an email, you’re giving us information that we collect. That information may include your IP address, name, physical address, email address, phone number, credit card information, and other details like gender, occupation, and other demographic information. By giving us this information, you consent to your information being collected, used, disclosed, and stored by us.
b. List and Email Information: When you add a contact List or create an Email with the Service, we have access to the data on your list and the information in your Email.
c. Information from your Use of the Service: We may get information about how and when you use the Services. This information may include your IP address, time, date, browser used, and actions taken by you within the application.
18. Use and Disclosure of Your Personal Information
We may use and disclose your Personal Information only as follows:
a. To promote use of our Services. For example, if you use any of our Services, and we think you might benefit from using another Service we offer, we may send you an email telling you about it.
b. To bill and collect money owed to us. This includes sending you emails, invoices, receipts, notices of delinquency, and alerting you if we need a different credit card number. We use third parties for secure credit card transaction processing, and we send billing information to those third parties to process your orders and credit card payments.
e. To provide customer support.
f. To protect the rights and safety of our Members and third parties, as well as our own.
g. To meet legal requirements like complying with court orders and valid subpoenas.
h. To support and improve the Services we offer. This includes adding features that compare Members Emails.
i. To communicate with you about your account for informational, not promotional, reasons.
19. Your Contact Lists
Your contact lists are stored on a secure Minutemailer server. We don’t, under any circumstances, sell your lists, contact people on your lists, market to people on your lists, steal your lists, or share your lists with any other party, unless it’s required by law. If someone on your list complains or contacts us, we may then contact that person.
Minutemailer is not responsible for the behavior of any advertisers, linked websites, or other Members. Minutemailer and its employees cannot be held responsible for the behaviour, views or actions of its users and their content.
Congratulations! You’ve finished reading. Thanks for taking the time to learn about Minutemailer's policies.