Minutemailer

Terms of service and
anti-spam policy

Please read this Anti-spam Policy and these Terms of Use carefully. By using Minutemailer or signing up for an account, you're agreeing to these Terms. This is a legal agreement.

Minutemailer (or the "Service") is a marketing service offered through the URL www.minutemailer.com (or the "Website") that allows you to create, send and manage email newsletters (each message is called an "Email") to individual recipients as well as posting content to social media. Minutemailer is owned and operated by Minutemailer AB, a Swedish, Stockholm based corporation. As a customer of the Service or a representative of an entity that's a customer of the Service, you're a "Member" according to this agreement (or "you").

These Terms of Use (“Terms") define the terms and conditions under which you’re allowed to use Minutemailer and how we’ll treat your account while you’re a Member. If you have any questions about our terms, feel free to contact us.

Account

1. Eligibility

In order to use Minutemailer, you must:

a. be at least eighteen (18) years old and able to enter into contracts;
b. complete the registration process;
c. agree to the Terms; and
d. provide true, complete, and up to date contact information.

By using Minutemailer, you represent and warrant that you meet all the requirements listed above, and that you won’t use Minutemailer in a way that violates any laws or regulations. Minutemailer may refuse service, close accounts of any users, and change eligibility requirements at any time.

2. Term

The Term begins when you sign up for Minutemailer. Clicking the button and entering your username means that you’ve officially “signed” the Terms. If you sign up for Minutemailer on behalf of a company or other entity, you represent and warrant that you have the authority to accept these Terms on their behalf.

3. Closing Your Account

You or Minutemailer may terminate this Agreement at any time and for any reason by giving Notice to the other party. We may suspend our Service to you at any time, with or without cause. We won't refund or reimburse you if there's cause, like a violation of these Terms or our Acceptable Use Policy. Once terminated, we may permanently delete your account and all the data associated with it, including your Emails from our Website.

4. Changes

We may change any of the Terms by posting revised Terms of Use on our Website and/or by sending an email to the last email address you gave us. Unless you terminate your account within seven (7) days, the new Terms will be effective immediately and apply to any continued or new use of Minutemailer. We may change the Website, the Service, or any features of the Service at any time.

5. Account and Password

You're responsible for keeping your account name and password confidential. You're also responsible for any account that you have access to, whether or not you authorized the use. You'll immediately notify us of any unauthorized use of your accounts. We're not responsible for any losses due to stolen or hacked passwords. We don't have access to your current password, and for security reasons, we may only reset your password.

Payment

6. Credit Cards

As long as you're a Member or have an outstanding balance with us, you'll provide us with valid credit card information and authorize us to deduct the monthly or yearly charges against that credit card. You'll replace the information for any credit card that expires with information for a different valid credit card. Anyone using a credit card represents and warrants that he or she is authorized to use that credit card, and that any and all charges may be billed to that credit card and won't be rejected. If, for some reason, we're unable to process your credit card order, we'll try to contact you by email and suspend your account until your payment can be processed.

7. Refunds

We’ll give you a refund for a prepaid month if we stop providing our Services to you for a reason that's not laid out in these Terms or our Acceptable Use Policy. You won’t be entitled to a refund from us under any other circumstances. We may offer a refund if a Member applies for one based on the requirements posted on the Website.

8. Changes

We may change our fees at any time by posting a new pricing structure to our Website and/or sending you a notification by email.

Rules and abuse

9. General Rules

You promise to follow these rules:
a. You won't send Spam! In short, spam is "unsolicited bulk Email."
b. You won't use purchased, rented, or third-party lists of email addresses.
c. You won't violate our Acceptable Use Policy, which is part of this Agreement.
d. If you violate any of these rules, then we may suspend or terminate your account.

10. Reporting Abuse

If you think anyone is violating any of these Terms, please notify us immediately. If you received spam you think came from a Minutemailer user, we want to hear about it. If you think anyone has posted material that violates any copyrights, then you may notify us.

11. Bandwidth Abuse/Throttling

You may only use our bandwidth for your Minutemailer emails. We provide image hosting only for your email campaigns, so you may not host images on our servers for anything other than your email campaigns (like a website).

Liability

12. Limitation of Liability

To the maximum extent permitted by law, you assume full responsibility for any loss that results from your use of the Website and the Services. We won’t be liable for any indirect, punitive, special, or consequential damages under any circumstances, even if they’re based on negligence or we’ve been advised of the possibility of those damages.

13. No Warranties

To the maximum extent permitted by law, we provide the material on the Website and the Service as is. That means we don’t provide warranties of any kind, either express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose.

14. Force Majeure

We won’t be held liable for any delays or failure in performance of any part of the Service, from any cause beyond our control. This includes, but is not limited to, changes to law or regulations, embargoes, fires, earthquakes, floods, strikes, power blackouts, unusually severe weather conditions, and acts of hackers or third-party internet service providers.

Acceptable use policy

15. Prohibited Content

Please don't use Minutemailer to send anything offensive, to promote anything illegal, or to harass anyone. You may not send:
- Pornography or other sexually explicit Emails.
- Emails offering to sell illegal goods or services.

16. Prohibited Actions

We work hard to keep our system clean, but we count on our customers to pitch in too. You may not:
- Send spam. In short, spam is "unsolicited bulk Email.".
- Put into your Email any material that wasn’t created by you, provided for you to use, or that would violate anyone's rights. That includes text, photos, graphics, and other content.
- Use any misleading or incorrect names, addresses, email addresses, subject lines, or other information on the Website or in any Emails created or sent using our Service.
- Share your password.
- Use any of the software on our Website, or downloaded from the Website, to create a competing product.
- Upload or send to purchased lists, rented lists, or third-party lists of any kind.

Privacy policy

17. Information We Collect

a. Information You Provide to Us: When you register to use the Services, communicate with our customer service team, or send us an email, you’re giving us information that we collect. That information may include your IP address, name, physical address, email address, phone number, credit card information, and other details like gender, occupation, and other demographic information. By giving us this information, you consent to your information being collected, used, disclosed, and stored by us.
b. List and Email Information: When you add a contact List or create an Email with the Service, we have access to the data on your list and the information in your Email.
c. Information from your Use of the Service: We may get information about how and when you use the Services. This information may include your IP address, time, date, browser used, and actions taken by you within the application.

18. Use and Disclosure of Your Personal Information

We may use and disclose your Personal Information only as follows:
a. To promote use of our Services. For example, if you use any of our Services, and we think you might benefit from using another Service we offer, we may send you an email telling you about it.
b. To bill and collect money owed to us. This includes sending you emails, invoices, receipts, notices of delinquency, and alerting you if we need a different credit card number. We use third parties for secure credit card transaction processing, and we send billing information to those third parties to process your orders and credit card payments.
c. To send you System Alert Messages. For example, we may let you know about temporary or permanent changes to our Services, like planned outages, new features, version updates, releases, abuse warnings, and changes to our Privacy Policy.
d. To enforce compliance with our Terms of Use and applicable law. This may include developing tools and algorithms that help us prevent violations.
e. To provide customer support.
f. To protect the rights and safety of our Members and third parties, as well as our own.
g. To meet legal requirements like complying with court orders and valid subpoenas.
h. To support and improve the Services we offer. This includes adding features that compare Members Emails.
i. To communicate with you about your account for informational, not promotional, reasons.
j. To transfer your information in the case of a sale, merger, consolidation, or acquisition. In that event, any acquirer will be subject to our obligations under this Privacy Policy.

19. Your Contact Lists

Your contact lists are stored on a secure Minutemailer server. We don’t, under any circumstances, sell your lists, contact people on your lists, market to people on your lists, steal your lists, or share your lists with any other party, unless it’s required by law. If someone on your list complains or contacts us, we may then contact that person.

20. Disclaimers

Minutemailer is not responsible for the behavior of any advertisers, linked websites, or other Members. Minutemailer and its employees cannot be held responsible for the behaviour, views or actions of its users and their content.

Congratulations! You’ve finished reading. Thanks for taking the time to learn about Minutemailer's policies.