DKIM and SPF authentication is used as a way of checking if incoming emails are spam or from a fake address or sender. It’s a way of protecting the recipient. If an email fails these checks it’s likely to end up in the spam or junk mail folder. Follow this guide to authenticate your domain.
You will need to make some account changes with the DNS settings of your provider. If you don’t know who provides your DNS settings, get in touch with your hosting supplier.
If you’re not sure about any of this and have an IT contact who can lend a hand, drop them a line and share this link with them.
To authenticate your domain you’re going to need to do a little copying and pasting from Minutemailer into your domain provider’s zone editor or cPanel, as it’s sometimes called. You’re also going to need to complete a couple of tasks in Minutemailer. Here’s a quick overview of the process you’ll do:
The easiest way to do all this is open Minutemailer in one browser tab, and your cPanel or zone editor in another. Then just switch from one to the other.
Before you do anything, you’ll need to verify your email address in Minutemailer’s settings. If you’ve signed up properly, you’ve probably already done this by responding to the email we send all our new users.
Once you’ve done that head to Settings and select Email. Scroll to the bottom of the page to the section named Authenticate email domains and click the Authenticate button next to your domain. Read the text and click Authenticate domain.
In your domain’s settings/control panel you’re going to want to “add a dns record” (the phrasing varies from domain supplier to supplier). Once you’ve found it and clicked it, return to Minutemailer.
In the Minutemailer pop-up you’ll see three columns. Subdomain, Type and Value.
Do you still have problems with email that don’t get through or end up in the spam folder? Read our guide to spam filters.
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